Terms of service

Last updated: 20 July 2026

About these terms

These Terms of Service apply when you visit bylaureneducation.com or purchase products, digital content, training or services from By Lauren Education. By using the website or placing an order, you agree to these terms and to our Privacy Policy and Return and Refund Policy.

By Lauren Education is operated by Lauren Stolarz, trading as By Lauren Education. You can contact us at info@bylaureneducation.com.

Eligibility

You must be at least 18 years old to place an order, or have the permission and supervision of a parent or legal guardian. You must provide accurate, complete and current information when purchasing or creating an account.

Our products and education

By Lauren Education provides professional educational content for lash artists and beauty professionals. Product descriptions, formats, access periods, course dates and any prerequisites will be stated on the relevant product page.

Our guides, ebooks and other general educational resources are designed to support professional learning. Unless a product is expressly described as an accredited course, these resources do not provide a professional qualification, accreditation or licence to practise.

Some courses may be independently accredited and may lead to a certificate or qualification when this is clearly stated on the relevant course page. The course page will identify the accreditation status, awarding or accrediting organisation where applicable, learning requirements, assessment requirements and the certificate or qualification available on successful completion.

Accredited status does not remove your responsibility to follow manufacturer instructions, insurance requirements, health and safety obligations, local rules and the limits of your own competence. You remain responsible for confirming that a course or qualification is accepted by your insurer, employer, professional body or relevant authority before purchasing or providing treatments.

Orders and acceptance

Submitting an order is an offer to purchase. A contract is formed when we send an order confirmation or provide access to the product, whichever occurs first. We may refuse or cancel an order before acceptance where there is a pricing error, suspected fraud, misuse, technical issue, legal restriction or product unavailability. If payment has already been taken in those circumstances, it will be refunded.

You are responsible for checking that you have selected the correct product, format and training date before completing your purchase.

Prices and payment

Prices are shown in the currency displayed at checkout and include applicable taxes where stated. Delivery charges and any other costs will be shown before payment. Payment must be authorised through one of the methods available at checkout.

We may change prices at any time, but this will not affect an order that has already been accepted.

Digital products and instant access

Digital products may be supplied by download, email, customer account, streaming or another electronic method stated on the product page.

If you choose immediate access, you expressly consent to digital supply beginning during the 14 day cancellation period and acknowledge that your statutory cancellation right is lost once the download, stream or other digital supply begins.

Digital access is provided only to the purchaser. You must keep login details and access links secure. Access may be suspended where we reasonably believe content is being shared, copied or used in breach of these terms.

Training and services

Training, masterclasses, mentoring and other services are personal to the named purchaser. They may not be transferred, resold or shared without our prior written agreement.

If you request that a service begins within the 14 day cancellation period, you expressly request early performance. If you cancel during that period, you may be charged for the proportion already provided. Once a service has been fully performed, the cancellation right is lost where you expressly agreed to early performance and acknowledged that consequence.

We may need to change a tutor, date, location, platform or reasonable element of delivery. If we cancel a training event and cannot offer a suitable alternative, we will provide the remedy required by law.

Returns, cancellations and refunds

Our Return and Refund Policy forms part of these terms. Digital products and training are final, non refundable and non transferable once access or performance has begun, except where cancellation or another remedy is required by law.

Nothing in these terms limits your rights in relation to faulty, misdescribed or unsupplied services or digital content.

Intellectual property

All website content, course materials, guides, graphics, videos, downloads, branding and other materials supplied by By Lauren Education are owned by us or licensed to us and are protected by intellectual property law.

When you purchase digital content or training, you receive a limited, personal, non exclusive, non transferable licence to use it for your own learning and professional development. You must not copy, reproduce, upload, publish, share, distribute, resell, sublicense, adapt, teach from or commercially exploit our materials without prior written permission.

You may apply the knowledge you learn in your own professional practice. You may not present our written, visual or recorded materials as your own or distribute them to clients, students, colleagues or third parties.

Acceptable use

You must not use the website or our products unlawfully, interfere with the security or operation of the website, attempt unauthorised access, introduce malicious code, scrape content, impersonate another person, infringe intellectual property rights or use our materials to create a competing copied product.

Accuracy and availability

We take reasonable care to provide accurate, considered educational content. Beauty products, manufacturer guidance, industry knowledge and legal or safety requirements can change. We may correct errors and update content where appropriate.

We do not promise that the website or digital platform will always be uninterrupted or error free. Where access is affected by a technical issue within our control, we will take reasonable steps to restore it.

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Subject to the paragraph above, we are not responsible for losses that were not reasonably foreseeable when the contract was formed, losses caused by events outside our reasonable control, or business losses suffered by a consumer. You are responsible for how you apply educational information in your own treatments, services and business.

Third party services

The website may use or link to third party platforms, payment providers and services. Their own terms and privacy policies may apply. We are not responsible for third party content or services that we do not control.

Changes to these terms

We may update these terms to reflect changes to our products, business, technology or legal obligations. The version that applies to an order is the version in effect when that order is placed, unless a change is required by law.

Severability and waiver

If any part of these terms is found unenforceable, the remaining parts will continue to apply. A delay in enforcing a right does not waive that right.

Governing law

These terms are governed by the laws of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you retain any mandatory protections available to you and may bring proceedings in the courts available under applicable law.

Contact

Questions about these terms can be sent to info@bylaureneducation.com.